9bdb Terms & Conditions

These terms and conditions apply to the 9bdb platform and all its services, games, and promotions. By using the 9bdb website or mobile application, you automatically agree to be fully bound by these terms.

Scope of Application: These terms apply equally to all users — newly registered, guest browsers, or long-term members. The company operating 9bdb complies with Bangladeshi and international law and holds a license from an international gaming authority.

If you disagree with any part of these terms for any reason, please stop using 9bdb's services and contact customer support to close your account.

The following eligibility requirements must be met to register and use any service on 9bdb:

• Age: You must be at least 18 years of age. Providing a false date of birth during registration will result in permanent account closure.
• One Account: Only one account may be registered per national ID number or mobile number.
• Accurate Information: The name, address, date of birth, and ID information provided at registration must be accurate and truthful.
• KYC Verification: National ID and selfie verification are required before withdrawals of ৳5,000 or more.
• Mobile Verification: OTP verification to your registered mobile number is required for every registration.

After registration, the security of your account is your responsibility. Keep your password strong and never share it with anyone. If you suspect unauthorized access to your account, contact support immediately.

9bdb supports deposits and withdrawals through Bangladesh's major mobile financial services and banking channels. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• Minimum deposit amount: ৳300
• Maximum daily deposit limit: ৳5,00,000
• Deposits are generally instant — your balance is updated within 5 minutes
• No processing fee for deposits
• Payments made in a third party's name are not accepted

Withdrawal Rules:

• Minimum withdrawal amount: ৳500
• MFS channel withdrawals are typically completed within 10–15 minutes
• Bank transfers may take up to 24 hours to process
• KYC must be completed before making a withdrawal
• Withdrawals must be made to the same payment method used for the deposit

All betting activity on 9bdb is conducted under fair and transparent policies. Once a bet is confirmed, it cannot be changed or cancelled unless the event itself is cancelled.

• Bet Acceptance: A confirmation number is issued once a bet is successfully placed. A bet without this number is not considered valid.
• Event Cancellation: If a sports event is cancelled in full, the entire bet amount will be refunded.
• Odds Changes: The odds displayed at the time a bet is placed are final. Any subsequent changes will not apply.
• Suspended Events: If play does not resume within 48 hours of the scheduled time, the bet will be considered void.
• Result Verification: Official sports governing body data is used to determine all results.
• Maximum Win: Maximum payout per single bet is capped — separate limits apply across different markets.
• Casino Games: Game outcomes powered by RNG (Random Number Generator) software are fully unbiased and regularly audited.

In live betting, bets may be rejected due to network latency. In such cases, 9bdb's decision is final.

9bdb regularly offers various bonuses and promotional deals. Each offer has specific conditions, and bonuses cannot be withdrawn unless those conditions are met.

Welcome Bonus:

• 100% bonus on your first deposit, up to ৳10,000
• Before withdrawing bonus winnings, the combined total of the original deposit and bonus must be wagered 30 times
• Wagering requirements must be met within 30 days of receiving the bonus

General Bonus Terms & Conditions:

• A user may not claim the same bonus more than once
• Winnings from bonuses cannot be withdrawn until the wagering requirements have been met
• Bonus bets may be restricted on certain games — see offer details for more information
• Accounts found to be abusing or fraudulently claiming bonuses will be suspended

The following activities are strictly prohibited while using 9bdb's services. Violations may result in permanent account closure and forfeiture of all funds:

• Money Laundering: 9bdb must not be used in any way for money laundering or concealing the source of illegal funds.
• Fraudulent Activity: The use of forged documents, false identities, or fraudulent payment methods is strictly prohibited.
• System Hacking: Any attempt to manipulate the platform's software, algorithms, or RNG system.
• Bot Usage: Placing bets using automated software, bots, or scripts.
• Collusion & Group Fraud: Multiple users placing bets against each other in coordination to transfer funds.
• Bonus Abuse: Claiming bonuses using multiple accounts or a third party's identity.
• Unethical Betting: Placing bets using insider information or match-fixing information.

9bdb uses advanced technology and AI to monitor suspicious activity. 9bdb reserves the right to notify law enforcement authorities upon detection of any fraudulent activity.

An account may be closed or suspended at any time — either by the user voluntarily or by 9bdb. Each case follows a separate process.

Voluntary Account Closure by the User:

• A written request must be submitted through a support channel
• Any pending bets or withdrawals at the time of the request must be completed first
• Any remaining balance must be withdrawn before account closure
• Account reactivation requests after closure are processed within 24–48 hours

Account Suspension or Closure by 9bdb:

• If a breach of terms is found, the account may be suspended without prior notice
• 9bdb reserves the right to place funds on hold during the course of an investigation
• Funds will be forfeited if fraud is proven
• Users will be given the opportunity to explain themselves in cases of genuine mistakes

9bdb makes every effort to ensure uninterrupted service on its platform. However, disruptions may occasionally occur due to circumstances beyond 9bdb's control.

• Technical Issues: 9bdb is not liable for any losses caused by server downtime, internet disruptions, or third-party service failures.
• Game Errors: 9bdb reserves the right to make corrections in the event of abnormal payouts caused by a software error.
• Accuracy of Information: Liability for incorrect sports scores or statistics is limited.
• Forfeiture of Winnings: 9bdb is not obligated to compensate for betting opportunities missed due to technical errors.
• User Preferences: 9bdb is not liable for any losses resulting from a user's own decisions.

9bdb's maximum liability shall under no circumstances exceed the user's total deposits for the relevant month.

9bdb is committed to resolving all disputes through a fair and transparent process. Please follow the steps below to raise a dispute:

• Step One: Submit a dispute to the support team within 7 days of the incident. Please provide a detailed description and supporting evidence (screenshots, bet ID).
• Step Two: The support team will provide an initial response within 48 hours.
• Step Three: If the support resolution is unsatisfactory, you may escalate the matter to management.
• Step Four: If no final resolution is reached, you have the option to file a complaint with an international gaming authority.

In the event of any dispute, 9bdb's internal records (bet logs, transaction history) shall be considered the authoritative reference.

9bdb believes gaming is for entertainment — not a way to solve financial problems. We encourage all users to play responsibly.

• Setting a Budget: Never bet more than you can afford to lose
• Deposit Limits: Set daily/weekly deposit limits on your account
• Take a Break: Take breaks during long sessions and keep track of your time
• Self-Exclusion: Self-suspend your account for a set period whenever you need to
• Get Support: Seek professional help if you notice signs of addiction

To learn more about Responsible Gaming and access Self-Exclusion tools, visit our Responsible Gaming View page.

9bdb reserves the right to update or modify these Terms and Conditions at any time. Users will be given advance notice of any significant changes.

• Any changes to the terms will be published on this page and the "Last Updated" date will be revised accordingly
• Notifications will be sent to the registered mobile number or email address for any significant changes
• Continued use of the platform after any changes constitutes acceptance of the updated terms
• You can always close your account if you do not agree to the updated terms

For any questions or feedback regarding these Terms and Conditions, please contact us at [email protected].